I had an opportunity to attend the Google Next conference this past week in San Francisco. It was a huge event. Next ’17 sold out with over 10,000 attendees — five times the number of people than last year’s crowd. While I was certainly intrigued by Google’s vision, I was far more interested in seeing if we could identify other opportunities that would help to compliment Beatha Group’s Google Experience for Senior Living. Overall, Google did not disappoint.
Here is a quick summary of the highlights:
Day 1 - The Google leadership team including Diane Greene, Sundar Pichai, Eric Schmidt, and Fei-Fei Li focused the majority of the keynote around their vision for the future, while showcasing some of Google’s luminary clients such as Disney, SAP and Verizon.
Day 2 - Google announced three new Google Cloud Platform regions in addition to demonstrating Cloud Spanner and Google Cloud’s global distributed, a high-performance database service.
Day 3 - Google talked about their commitment to open source. Members of the open source community, start-ups, and the venture capital community discussed how they are leveraging the power of cloud to build what’s next.
Newly Discovered Opportunities With Google’s Experience For Senior Living
Chromebooks - The Chromebook is a terrific solution for a highly mobile workforce, particularly in senior living. These devices are inexpensive, fast, and secure. Chromebooks offer thousands of apps, they start up in seconds, and they have built-in virus protection. Additionally, Chromebooks will automatically backup your content to the cloud. Operators could use Chromebooks across virtually every department. Consider what your workflow would look like to use Chromebooks for sales consultations, daily wellness rounds or real time surveys for culinary staff.
Google Expeditions - This is another content app that would take your residents through immersive, virtual journeys using Google’s Day Dream Virtual Reality (VR) platform. While it is primarily geared for education, I found it to be extremely interesting and informative. Imagine exploring coral reefs, traveling to Machu Picchu and Antarctica or walking on the surface of Mars. These interactive experiences would give residents access to an entirely new platform to learn and also engage with other residents.
Ask My Buddy - I spent a lot of time learning about Google Home, i.e. Personal Assistant. I found that it has a nurse call feature called Ask My Buddy, that is actually a standard service. They haven't talked much about it, but it shows up in Google Home's service catalog. It does not require any custom code nor does it incur an incremental cost. A resident could invoke the Google Home with a simple command that will trigger text, voice or email to one/more recipients - front desk, staff members, etc. Of course, that would assume we could overcome some of the regulatory hurdles required for e-call solutions.
Jamboard - The newest addition to G Suite, Jamboard merges the worlds of physical and digital creativity. It’s a digital whiteboard on a brilliant scale. Your employees could use this to drive greater collaboration. Whether your team is together in the conference room or spread across the country, this solution revolutionizes the notion of real time collaboration using intelligent object and handwriting recognition along with a seamless integration with Hangouts.
The Most Notable Session
G Suite’s Total Cost of Ownership was by far and away the best breakout session. The presenter broke down G Suite’s TCO in three ways:
Productivity Improvements - 20% less time creating documents, 40% less management travel costs, 30% more employee satisfaction, 70% more people analyzing data, 60% faster slide completion, 3 minutes less scheduling a meeting, 15 minutes per day sending email, 20% of your time back.
Replacement Savings (Annual Savings Per User) - data loss prevention - $24, eDiscovery (refers to any process in which electronic data is sought, located, secured, and searched with the intent of using it as evidence in a civil or criminal legal case) - $60, identify as a service - $12, enterprise mobility management - $54, total - $150.
Cost Reductions - Google did not produce actual figures as this varies for each business. However, here are the key areas impacted: software licensing, software maintenance, support & administration, hardware capex, hardware maintenance, hardware power & cooling and cloud services.
Beyond G Suite’s intuitive design and scalable products, it can be a very cost-effective solution. If you are interested in assessing the impact for your organization, Google offers two separate TCO calculators. The key difference, the G Suite Estimator is simple and quick, whereas the G Suite TCO Comparison is far more in-depth and requires more of a time commitment.
While I’m not typically a huge fan of conferences, Google Next was well worth the investment. The Google team did a nice job balancing some of the big picture vision during the keynotes with practical working knowledge during the breakout sessions.